Terms of Service

Last updated: July 27, 2026

Welcome to National Coverage. These Terms of Service ("Terms") govern your use of our websites, protection plans, device sales, repair intake tools, and related services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.

1. Who we are

National Coverage provides protection plans and related electronics distribution and repair coordination services. Our primary office is located at 1181 Andrews Road, Murphy, NC 28906. You may reach us at 888-306-1090, info@mynationalcoverage.com, or michael@mynationalcoverage.com.

2. Eligibility and accounts

You must provide accurate information when submitting repair requests, plan purchases, estimates, or account credentials. You are responsible for maintaining the confidentiality of any login credentials issued to you and for activity that occurs under your account.

3. Protection plans and products

Coverage details, exclusions, deductibles (if any), claim procedures, and device eligibility are described in the applicable plan documents and purchase materials. Plan benefits apply only to eligible devices and covered events as stated for that plan type. National Coverage may decline or limit service when a device, claim, or request falls outside the purchased plan terms.

4. Repair and shipping

When you submit a repair or exchange request, you authorize National Coverage and its authorized repair partners to evaluate, service, replace, and ship devices as needed to fulfill the request. You are responsible for backing up data, removing personal information where possible, and packing devices securely. National Coverage is not responsible for data loss on devices submitted for service.

5. End-user license (website & tools)

We grant you a limited, non-exclusive, non-transferable license to use our public website and related online tools for lawful personal or business purposes related to National Coverage products and services. You may not copy, scrape, reverse engineer, disrupt, or misuse the Services, attempt unauthorized access, or use the Services for fraudulent claims or activity.

6. Payments and invoices

Fees for plans, devices, shipping, unpaid invoices, or non-covered repairs are due as presented at checkout or on the applicable invoice. Late or unpaid amounts may result in delayed service or collection activity as permitted by law.

7. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, National Coverage disclaims warranties not expressly stated in writing for a specific product or plan, including implied warranties of merchantability or fitness for a particular purpose.

8. Limitation of liability

To the fullest extent permitted by law, National Coverage and its partners will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or business arising from your use of the Services. Our total liability for any claim related to the Services is limited to the amounts you paid to National Coverage for the specific product or service giving rise to the claim during the twelve (12) months before the claim.

9. Changes

We may update these Terms from time to time. The "Last updated" date above reflects the latest revision. Continued use of the Services after changes means you accept the updated Terms.

10. Contact

Questions about these Terms may be sent to info@mynationalcoverage.com or michael@mynationalcoverage.com, or by calling 888-306-1090.